Open DofE Centres in West Sussex Online Services Privacy Policy

Open DofE Centres in West Sussex is committed to protecting the privacy of its participants, leaders and supporters. This statement explains how we achieve that goal and gives details of our privacy practices, including what information we collect about people participating in the Award through Open DofE Centres in West Sussex and our website, how the information will be used or disclosed, and rights with respect to our collection and use of personal data.

Open DofE Centres in West Sussex ensures all its work is carried out in accordance with the Data Protection Act (1998)

Why we collect personal information?

There are two types of information you provide us with when using our online services: personal information you knowingly choose to disclose that is collected by us and information collected by us as you interact with our services.

We collect your personal information because it helps us support participants in achieving an Award. It enables us to give convenient access to our web site. In addition, personal information helps us to continue to develop and improve the way that Open DofE Centres in West Sussex operates and supports leaders and participants.

What Information does Open DofE Centres in West Sussex collect and why?

We may ask you to provide us with personal information voluntarily. In particular, you may be asked to provide the following information:

  • If you wish to participate in the Award through Open DofE Centres in West Sussex, you will need to provide personal information including, but not limited to, personal details, contact details, demographic information and, for young people, detailed information their your DofE programme and activities. Providing this information allows us to keep records of participants and their responsible adults in case we need to contact them, keep a record of payments for registration and individual activities, and details of permissions and health status and allergies to keep them safe
  • Surveys: We may offer you the opportunity to particpate in an online surveys, where you may be asked to provide personal information. The nature of the information may vary depending upon the type of survey that is being conducted, but is likely to include contact information and demographic information. We will use this information to determine how we can to improve our service to you and the participants.
  • If you are unhappy with your experience with any part of the DofE programmes offered by Open DofE Centres in West Sussex or wish to provide feedback on our services or programmes you may do so by emailing the Chair of Trustees at the email address found on the web site. You will be asked to provide contact information and any other relevant details. In dealing with your comments or complaints, it may be necessary to share this information with third parties.

How does Open DofE Centres in West Sussex use information that it collects from its online services?

All contact from the Open DofE Centres in West Sussex using personal data will communicate useful and relevant information to either help participants complete a DofE programme or help the Open DofE Centres in West Sussex Charity improve the quality and breadth of its programmes.

We may therefore use this information about you for the following purposes:

  • To send you information about and changes to the Open DofE Centres in West Sussex website.
  • To send you information about the DofE provided that you have opted in as described below.
  • To monitor interest in our programmes and to assist us in tailoring the content of the website to our online visitors' needs, by collecting information about your preferences through tracking patterns of page-viewing, downloads and uploads.
  • To create a profile relating to you in order to show you the content that we think you might be interested in and to display the content according to your preferences.

Does Open DofE Centres in West Sussex disclose information that it collects from these sites to other parties?

Open DofE Centres in West Sussex will not provide any information collected from the website that personally identifies you to any other company or organisation, unless it is required to do so by law, Court Order by other Government or law enforcement authorities or as described in this policy.

Data collected on the website is shared with the relevant Licensed Organisation (WSCC in our case) and DofE leaders, as a necessity to enable young people to complete their DofE programme and achieve an Award and for DofE Leaders to be managed effectively.

The Duke of Edinburgh's Award uses third parties to process and/or store data that are received on the website and eDofE but these third parties have no rights to use any information that personally identifies you for any other purpose.

Use of cookies:

As is standard practice on many websites and online services, the Open DofE Centres in West Sussex website uses "cookies" and other technologies to help us understand which parts of our services are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our participant communications. We also use cookies to customise your experience and provide greater convenience each time you interact with our services.

If, however, you prefer not to enable cookies you can disable the use of them for you. Please note that certain features of the Open DofE Centres in West Sussex website may not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, Licensed Organisation, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

In some of our email messages we may in the future use a "click-through URL" linked to content on the Open DofE Centres in West Sussex or DofE websites. When a user clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Your rights                                                    


The DofE incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected and we have put in place reasonable precautions to protect information from loss, misuse and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorised individuals have access to the information you provide us.

External links

The DofE online services provide links to various websites that we do not control as well as to our sponsors. When you click on one of these links, you will be transferred out of our website and connected to the website of the organisation or company that you selected. Even if an affiliation exists between our website and a third-party website, we exercise no control over linked sites and are not responsible for the privacy practices of other organisations and websites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a website that is linked to our site, you should consult that site's privacy policy before providing any personal information. This privacy policy applies solely to the information gathered by the DofE.

Terms and modifications to privacy statement

Open DofE Centres in West Sussex may modify this privacy policy at any time, at its discretion and modifications are effective upon being posted on the Open DofE Centres in West sussex website. Please review this privacy statement periodically to ensure that you are aware of any changes to it.

Contacting the Open DofE Centres in West Sussex

If you have any questions about this privacy policy, the privacy practices of Open DofE Centres in West Sussex or if you want to exercise any of the rights that you are given under this privacy statement you can contact:

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